Public Relations Director
About Consumers' Checkbook/Center for the Study of Services
Consumers' Checkbook/Center for the Study of Services is an independent nonprofit consumer organization founded in 1974. It has for more than 40 years been an innovator in providing information to help consumers make smarter choices. Checkbook surveys consumers and evaluates the quality and prices of local services and products and reports its findings online, via mobile apps, and in print regionally in Washington D.C., Boston, Chicago, Minneapolis, Philadelphia, San Francisco, and Seattle metro areas—and, for some services, nationally. Checkbook also provides comprehensive advice to help people save time, money, and hassle.
Unlike other ratings organizations, Checkbook carries no advertising on its websites nor in its publications and accepts no referral fees from the companies and professionals it evaluates so there can be no question of bias. Checkbook is supported entirely by subscription payments and donations from individual consumers who subscribe to its publications and website, and by fees for its survey and information services.
Checkbook has invented many consumer information products and systems and has won various awards including the National Press Club's First Place Award for Excellence in Consumer Journalism, the Esther Peterson Consumer Service Award, the National Quality Forum's Consumers and Patients Quality Award, and the Robert Wood Johnson's Plan Choice Challenge (visit HealthPlanRatings.org to read more about Checkbook's work developing health insurance plan comparison tools for state exchange websites). The organization is also active in other parts of the health care field, with national guides including Surgeon Ratings , Guide to Health Plans for Federal Employees , Guide to Top Doctors, and Consumers' Guide to Hospitals.
Checkbook provides help to consumers who want to buy or lease a new car. CarBargains and LeaseWise help consumers get great deals by getting car dealerships to bid competitively for their business.
Checkbook's experts are available for interviews. Please contact Jamie Lettis, public relations director, to schedule. She can be reached at 202.454.3006 or [email protected]
Nonprofit, independent ratings of local service providers on quality & price since 1974. We accept no advertising.
Checkbook in the News
Considering having your home’s air ducts cleaned? Don’t.
January 31, 2023 | The Philadelphia Inquirer
Ways to Secure Your Home for Less
January 26, 2023 | WGN Radio
Ideas for Organizing Closets and Cleaning Out the Clutter
January 26, 2023 | NBC Washington
Study shows where DC area families can find the lowest grocery prices
January 20, 2023 | WJLA-TV
Avoid getting stuck with a flood-damaged used car
January 20, 2023 | KOMO News
Consumer group: Don’t hire duct cleaning companies
January 18, 2023 | Boston 25 News
Fraud Alert: Customer service imposter scams
January 17, 2023 | KOMO News
January 13, 2023 | NBC Los Angeles
Zelle Fraud: More People Tricked Into Sending Money Over Popular E-Pay Option
January 11, 2023 | NBC Chicago
7 bad money habits to ditch in 2023
January 06, 2023 | The Washington Post
How to Save Money When Shopping for a Gym
December 31, 2022 | Minneapolis Star Tribune
Action 9: What is a ‘certified’ pre-owned vehicle?
December 27, 2022 | ABC Charlotte
Consumers' Checkbook rates grocery store prices, quality
December 21, 2022 | 6ABC Philadelphia
Is That Sale Really a Good Deal? Here's What to Look Out For
December 07, 2022 | NBC Boston
Where to get the biggest bang for your grocery buck in the DC area
November 28, 2022 | WTOP
Shoppers hunt for deals but inflation makes bargains elusive
November 23, 2022 | The Associated Press
Funerals can cost a fortune. Here’s how to keep prices in check.
October 29, 2022 | The Washington Post
Should You Shell Out for Travel Insurance?
October 12, 2022 | NBC Boston
Student loan forgiveness application opening this month
October 12, 2022 | CBS Norfolk
How to Pick the Right Primary Care Physician
October 06, 2022 | NBC Washington